log(book)

The Tyranny of Metrics

author: Jerry Z. Muller (2017)
date read: 2020-04-17
pages: 240
lists: nonfiction
rating: ★ ★ ★ ☆ ☆
Cover of The Tyranny of Metrics.

Good points, tediously made. Metrics are problematic, both in expected and in surprising ways. Once you target a metric instead of using it, you have lost.

Tobias
@rixxtr
53/ The Tyranny of Metrics by Jerry Z. Muller. Good points about the dangers of metrics (particularly targeting metrics), tediously made. https://books.rixx.de/jerry-z-muller/the-tyranny-of-metrics/
rixx
@rixx@chaos.social
53/ The Tyranny of Metrics by Jerry Z. Muller. Good points about the dangers of metrics (particularly targeting metrics), tediously made. https://books.rixx.de/jerry-z-muller/the-tyranny-of-metrics/ #rixxReads

Quotes

Once we become fixated on measurement, we easily slip into believing that more is better.

Cover of The Knowledge Illusion: Why We Never Think Alone.

The Knowledge Illusion: Why We Never Think Alone

by Steven Sloman · published 2017 · read 2020-01-03
★ ★ ★ ★ ★
Better models for cooperation.
Cover of Turn the Ship Around!.

Turn the Ship Around!

by L. David Marquet · published 2012 · read 2021-03-11
★ ★ ★ ☆ ☆
Great examples for short-term rewards and metrics fucking with people.
Cover of Talking about Machines.

Talking about Machines

by Julian E. Orr · published 1996 · read 2022-02-17
★ ★ ★ ★ ☆
Both detail how management metrics fuck with actual work, Orr from the inside bottom-up, Muller from the outside top-down.